The thing a founder actually reads.

# Cluely Ops Radar — Weekly Brief

_Public-signal proxy as of 2026-05-28. Directional triage — not internally verified._

**Snapshot:** 5 active fires · 137 public signals indexed · 36 product · 23 creator · 33 trust.

## Top fires
1. **"Undetectable" stealth claims are a legal & platform-policy exposure** — critical, Brand/Trust, 15 linked signals.
2. **Meeting capture fails at setup across mic, screen & device modes** — critical, Cluely Desktop, 13 linked signals.
3. **Surprise annual auto-charges & proof-gated refunds are drawing chargeback threats** — critical, Billing, 17 linked signals.
4. **Bounty's payout math (base vs CPM vs minimums) is unpredictable to creators** — high, Bounty Creator, 8 linked signals.
5. **App quits mid-interview and returns wrong answers from screen context** — critical, Cluely Desktop, 4 linked signals.

## What users are publicly reporting
- Refund/cancelation — 15 public signals (14 high/critical); e.g. "Horrible scammy app - Horrible scammy app, used it once in september 25 to see if it cou"
- Setup issue — 15 public signals (13 high/critical); e.g. "Services we provide at notcluely - Resume making service - I have made resumes for US fa"
- Risky claim — 11 public signals (10 high/critical); e.g. "Cluely charges $130/mo extra for screen-share invisibility. Built an alternative for $29"
- Transcription — 10 public signals (7 high/critical); e.g. "Charged without confirmation screen, transcription is bad - Accidentally the upgrade but"

## What creators are confused by
- Creator confusion — 13 public signals (5 high/critical); e.g. "Bounty App Store review: Can’t upload video to get full access - I tried getting verifie"
- Payout confusion — 7 public signals (4 high/critical); e.g. "made my best month with UGC and Clipping on bounty : $3,100! - Signed up to Bounty like "
- Submission review — 3 public signals (3 high/critical); e.g. "submissions straight to companies"

## Trust & compliance risks
- Risky claim — 11 public signals (10 high/critical); e.g. "Cluely charges $130/mo extra for screen-share invisibility. Built an alternative for $29"
- Refund/cancelation — 8 public signals (8 high/critical); e.g. "Horrible scammy app - Horrible scammy app, used it once in september 25 to see if it cou"
- Trust concern — 7 public signals (4 high/critical); e.g. "permission or control"

## What changed
- 137 public signals indexed (curated baseline + 50 live from the latest App Store / Reddit / Trustpilot scrape) as of 2026-05-28.
- 3 of the top fires show public complaints dated on or after the latest release — verify against the current build before acting.

## Suggested next moves
- Review stealth claim language, clarify acceptable use, and add a permission/privacy explainer. _(owner: founder/legal/comms)_
- Ship a Mac/Windows/mobile permission reset diagnostic and split docs by meeting mode. _(owner: engineering/support)_
- Publish clear cancellation paths, add refund SLA routing, and audit dynamic paywall confirmation copy. _(owner: support/growth)_
- Add payout examples by content type and distinguish base pay from CPM eligibility. _(owner: bounty ops)_