The thing a founder actually reads.

# Cluely Ops Radar — Weekly Brief

_Public-signal proxy as of 2026-05-28. Directional triage — not internally verified._

**Snapshot:** 5 active fires · 147 public signals indexed · 28 product · 22 creator · 33 trust.

## Top fires
1. **"Undetectable" stealth claims are a legal & platform-policy exposure** — critical, Brand/Trust, 19 linked signals.
2. **Surprise annual auto-charges & proof-gated refunds are drawing chargeback threats** — critical, Billing, 13 linked signals.
3. **Meeting capture fails at setup across mic, screen & device modes** — critical, Cluely Desktop, 7 linked signals.
4. **Bounty's payout math (base vs CPM vs minimums) is unpredictable to creators** — high, Bounty Creator, 7 linked signals.
5. **App quits mid-interview and returns wrong answers from screen context** — critical, Cluely Desktop, 4 linked signals.

## What users are publicly reporting
- Risky claim — 15 public signals (14 high/critical); e.g. "Have never seen a single banking interview where someone didn't cheat - Had this realiza"
- Other — 43 public signals; e.g. "Cluely App Store review: No listening mode - I don’t have listening more and I am on the"
- Refund/cancelation — 11 public signals (10 high/critical); e.g. "It's been nearly a week since I put a refund request, no real answers - I bought cluely "
- Setup issue — 9 public signals (7 high/critical); e.g. "Is Cluely down for anyone else? - Every time I open the app (Mac and iPhone), it gets st"

## What creators are confused by
- Creator confusion — 13 public signals (5 high/critical); e.g. "How would you break this? An open bounty board mapped onto a fixed 3-role escrow standar"
- Payout confusion — 6 public signals (3 high/critical); e.g. "views come in"
- Submission review — 3 public signals (3 high/critical); e.g. "submissions straight to companies"

## Trust & compliance risks
- Risky claim — 15 public signals (14 high/critical); e.g. "Have never seen a single banking interview where someone didn't cheat - Had this realiza"
- Trust concern — 7 public signals (4 high/critical); e.g. "permission or control"
- Refund/cancelation — 4 public signals (4 high/critical); e.g. "It's been nearly a week since I put a refund request, no real answers - I bought cluely "

## What changed
- 147 public signals indexed (curated baseline + 60 live from the latest App Store / Reddit / Trustpilot scrape) as of 2026-05-28.
- 4 of the top fires show public complaints dated on or after the latest release — verify against the current build before acting.

## Suggested next moves
- Review stealth claim language, clarify acceptable use, and add a permission/privacy explainer. _(owner: founder/legal/comms)_
- Publish clear cancellation paths, add refund SLA routing, and audit dynamic paywall confirmation copy. _(owner: support/growth)_
- Ship a Mac/Windows/mobile permission reset diagnostic and split docs by meeting mode. _(owner: engineering/support)_
- Add payout examples by content type and distinguish base pay from CPM eligibility. _(owner: bounty ops)_