Repeated problems, not isolated noise.
Each cluster links back to public signals and produces a ticket that explicitly says the issue is reported, not internally verified.
Repeated Problems
Sorted by severity and evidence count.
Meeting capture fails at setup across mic, screen & device modes
Public reviews repeatedly hit failed audio/screen permission setup across Mac, Windows, mobile, virtual, and in-person modes — at the exact moment a user is mid-meeting and can't recover. First-use capture failure is the highest-churn point for a real-time meeting tool: each one is a refund or a 1-star review in waiting.
Recommended action
Ship a Mac/Windows/mobile permission reset diagnostic and split docs by meeting mode.
Linked evidence
"Services we provide at notcluely - Resume making service - I have made resumes for US faang/indi" - Public signal suggests setup or permission friction in a core capture workflow.
"is Cluely actually a scam, or am i overreacting? bought the Pro plan and the actual stealth is o" - Public signal suggests setup or permission friction in a core capture workflow.
"microphone outside meetings" - A user reports microphone capture not working outside scheduled meetings.
"Anthropic MLE loop. Full breakdown. - Signed an MLE offer at Anthropic last week. 4 rounds total" - Public signal suggests setup or permission friction in a core capture workflow.
"Got the offer. Cluely was on the whole time. - Senior SWE, laid off in March from a bigtech, 5 m" - Public signal suggests setup or permission friction in a core capture workflow.
"virtual meetings and in-person" - Two meeting modes likely need different setup and permissions messaging.
"Cluely App Store review: Deceptive Trial & Poor Support - Don’t be fooled by the "free trial." E" - Public signal suggests setup or permission friction in a core capture workflow.
"Charged £390 annually with no confirmation screen - I was an existing Cluely Pro subscriber payi" - Public signal suggests setup or permission friction in a core capture workflow.
"microphone permission" - Permissions are complex enough to be called out in public troubleshooting.
"in-person meetings" - In-person meeting capture is a major mobile surface and needs reliability tracking.
"Cluely App Store review: Nice App - It doesn’t work like the screen share desktop app. And doesn" - Public signal suggests setup or permission friction in a core capture workflow.
"Deleting it was only possible by manually using Activity Monitor on my Mac and force-quitting ab" - Public signal suggests setup or permission friction in a core capture workflow.
"this program sucks, dont use it. Seriously. Give it time to develop more. - this program sucks, " - Public signal suggests setup or permission friction in a core capture workflow.